A Food and Beverage (F & B) Manager in a hotel is responsible for overseeing all activities related to food and beverage services. Typically, the job description includes the following key responsibilities:
- Operational Management: Manage daily operations of all food and beverage outlets, ensuring high standards of service and efficiency.
- Staff Management: Recruit, train, and supervise F & B staff, ensuring they provide excellent customer service.
- Budgeting and Financial Management: Develop and manage budgets, monitor revenue and expenses, and implement strategies to enhance profitability.
- Menu Planning: Collaborate with chefs to design and update menus that reflect current trends, seasonal ingredients, and customer preferences.
- Quality Control: Ensure food and beverage quality meets hotel standards through regular inspections and customer feedback.
- Customer Service: Address customer complaints and queries effectively to maintain high satisfaction levels.
- Compliance: Ensure compliance with health and safety regulations, liquor licensing laws, and other legal requirements.
- Marketing and Promotions: Plan and execute promotions, special events, and marketing strategies to attract customers.
This role requires strong leadership, financial acumen, and a passion for hospitality to create memorable dining experiences for guests.
Company: RAROTONGAN RESORT
Agency: New Comer
Job Location: Cook Islands
Job Category: Hospitality
Job Type: Full Time